Frequently Asked Questions
Frequently Asked Questions
Registration Questions
Create a new account or sign in to your registration account. We encourage you to allow plenty of time to complete your registration. Technical support is available and the UCCI team can assist you with questions about the events. In the meantime, here is a list of information to gather:
- Name, address, phone, email, and birthday of the primary contact person for your online account
- Name and contact information for an alternate emergency contact
- Names, birthdays, and grade levels of all participants
In preparation for making your event selections, please take note of the following:
- Payment of the deposit amount for multigenerational events or total program costs for adult events will be required to complete your registration and hold your place
- Abbreviations for the site hosting the event are: Cedar Valley=CV, Daycholah Center=DC, Moon Beach=MB
- Know the name of the camp/event you want to register for
- Know the dates of the camp/event you want to register for
- Select the correct participant from your household prior to searching events
IMPORTANT! After registering, please check your account for any incomplete tasks or forms.
To regain access to your account, please click on the “Forgot Username” or “Forgot Password” and follow the prompts. Your login information will be sent to you. If that still does not work, please call 800-683-UCCI (8224) and we will be happy to assist you.
One tip for accessing an existing account: most UCCI accounts’ usernames are the Primary Account Holder’s email address.
If the event is full, please register for the waitlist. Every year we can offer spots to waitlisted guests so please do not overlook this option. If a spot becomes available, you will be contacted by phone or email to decide if you still want to attend the event.
Yes. You may waitlist as many events as you like.
Yes. However, if all the events of that type are full and have waitlists, we will first invite waitlisted guests to attend before you may attend the second event of that type.
Some forms are outside of the registration process. This means that if you have not already filled those out for another event you have attended recently you will need to fill those out after your registration. These forms are necessary for us to host camp and offer our best hospitality, so it is necessary that you fill them out as soon as possible.
Please note that any camps requiring Camper Support Forms and Third-Party Billing must be filled out within one month of registration or you will relinquish your family’s registration and we will pull the next family from the waitlist. Do not worry, we will contact you with a reminder.
Part of our mission includes money never being a barrier to participation. Please call us and we will help you complete your registration with the amount you are able to pay today. We will also help you set up a payment plan for the rest of your deposit and event fees, including assisting you with a scholarship application should you need it.
New forms: you will see “Incomplete Tasks” highlighted on your account homepage. Click to find a list of tasks and forms to complete in order to attend camp. Complete each form until no more incomplete tasks or forms are listed.
Changes to an existing form: when you are logged into your account homepage, click on the account member’s name whose forms you would like to edit. Next click “My Forms.” All your current forms should appear. Click on the name of the form you would like to edit. Complete the changes on the form. Be sure to save your changes by clicking the button at the bottom of the form.
Please contact the site hosting the event you signed up for. Please note that cancellations made:
More than 4 weeks prior to your event: all but $30 of your deposit or fee will be refunded.
Less than 4 weeks and more than 1 week before your event: all but $100 of your deposit or fee will be refunded.
Less than 1 week before your event: no refund will be issued. If there are extenuating circumstances regarding the cancellation, please contact the managing director of the site hosting your event.
General Questions
No. Each season we greet many new guests. About 30 percent of our campers are new each year. We are happy to say that camp is one of those places where people connect with each other, with new people, with their inner spirit, and with God. Many guests return year after year simply to reconnect. We look forward to welcoming you and hope that you, too, find this to be a place of community, rest, and a place to connect.
For Family Camp and most retreats at Moon Beach, please plan to arrive after 3:00 p.m. Swim demos for summer camp will run until 5:00 p.m.
At Daycholah Center, check-in time for summer camp on Sundays is from 4:00 p.m. to 5:00 p.m
We are very proud of the program, facilities, and especially the food at our sites. Most of our food is homemade in our kitchen. Fresh fruits and vegetables are part of the everyday menu. We offer a salad bar at almost every lunch and dinner and a fresh fruit basket where guests can help themselves to a healthy snack any time throughout the day.
We are committed to working with you to do our very best to meet your needs. Please communicate your dietary needs on your online health form prior to the start of your time with us so we are aware of your needs and can make appropriate arrangements.
Yes. Laundry facilities are available for guest use at both Moon Beach and Daycholah Center.
Cedar Valley does not currently offer guest laundry services.
No animals or pets are allowed at our facilities with the exception of approved service animals.
All sites provide a 100 percent non-smoking and tobacco-free environment for the comfort and well-being of our guests, employees, and wildlife. This includes but is not limited to cigarettes, e-cigarettes, cigars, pipes, pellets, chewing tobacco, and snuff.
Questions About Youth Camps
This is a decision best made by the parents or guardian and the camper. Please consider the experience and driving abilities of the camper before any decision is made.
If you choose to allow the camper to drive to camp please know that they will not be permitted to drive the vehicle at any time during the week while they are at camp. We collect car keys from campers who drive. Your help in alerting us that your camper is driving is appreciated.
No. The success of the camp experience is largely built on the fact that individuals come here, away from the demands and distractions of the outside world, to build an intentional community. Campers gather to build friendships with people, learn to be part of this group, and accept each person in the group. Calls from outside this community have been proven to be a distraction from that core idea. In the event of an emergency at camp, the management staff will contact the primary guardian.
No. Should any camper arrive at camp with a mobile phone it will be collected and held in the office until the end of the camp session.
Follow UCCI and Daycholah Center on Instagram and Facebook for weekly photos and updates. Occasionally, there may be a live or recorded video too.
Our staff is well-versed in supporting these situations which happen quite regularly at camp. We find it to be much more successful when we work with your child to identify their feelings, acknowledge that they are normal, and provide support for them as they gain some independence in our camp community.
Should we have extended problems beyond normal fears, the Managing Director will call you to share our experiences and ask for your input.
All staff members complete a rigorous application process that includes reference checks, background checks, and a personal interview. Then they participate in extensive training that covers the camp mission, youth development, safety and emergency procedures, activity leadership, and child abuse prevention.
We offer a staff-to-camper ratio of one to eight for campers who are older than six and one to four for campers who are six or under. We recruit counselors from around the world based on their values and proven abilities to work with children. All staff members are at least 18 years old.
Yes. Daycholah Center’s core belief is to create intentional spaces for unconditional acceptance. We embody those beliefs through our actions, words, and relationships.
We serve three meals and an evening snack each day. We offer healthy choices, vegetarian and gluten-free options, and can accommodate most allergies. Please communicate dietary needs on your online health form.
Yes. Scholarship request applications are made after registering for a camp. Look in the Forms section for optional forms or contact us for assistance.
